Sologenx delivers enterprise software, cloud solutions, and digital transformation services worldwide.
Consultation- Indore, Madhya Pradesh, India
- +91-731-2024242
- support@sologenx.com
Conversational Experiences
Conversational AI & Chatbot Development
Sologenx builds chatbots and voice assistants that handle real conversations — not just keyword matching. NLP-powered solutions that understand context, manage multi-turn dialogues, and resolve queries without human intervention.
We design conversations that feel natural across web, mobile, WhatsApp, Slack, and voice channels.
Conversational Solutions
Customer Service Chatbots
Sales & Lead Qualification
Voice Assistants
Internal Helpdesk Bots
Omnichannel Messaging
LLM-Powered Assistants
Why Choose Sologenx for Conversational AI
Context-Aware NLP
Our bots understand intent, entities, and conversation history — not just keywords.
Graceful Human Handoff
Seamless escalation to live agents with full conversation context. No repetition for the customer.
Continuous Learning
Analytics on conversation quality and fallback rates. The bot improves with real interaction data.
System Integration
Bots connected to CRM, order system, and ticketing platform. They take action, not just talk.
Want to automate customer conversations?
Tell us about your support volume. We will design a bot strategy with measurable ROI.
Discuss Your Chatbot ProjectConversational Platforms
Frequently Asked Questions
Simple FAQ bots: USD 8k–15k. AI-powered with integrations: USD 20k–60k. Enterprise omnichannel with LLM: USD 50k–150k.
Well-designed bots resolve 60–80% of queries without human intervention when trained with your actual conversation data.
FAQ bot: 3–4 weeks. AI conversational bot: 2–4 months. Enterprise omnichannel solution: 4–8 months.
Website widget, WhatsApp Business API, Facebook Messenger, Slack, Microsoft Teams, SMS (via Twilio), and custom mobile app integration.
Yes. We build multilingual bots with language detection and context preservation across language switches. English, Hindi, and other languages supported.
We use your existing FAQ documents, support tickets, chat logs, and knowledge base. The bot is trained on real customer interactions for maximum relevance.
Graceful handoff to a live agent with full conversation context. The customer does not repeat themselves. The bot learns from these escalations over time.
Yes. Bots integrate with your backend systems to place orders, schedule appointments, check statuses, update accounts, and process returns automatically.
Resolution rate, containment rate, customer satisfaction (CSAT), average handling time, fallback rate, and conversation completion rate. All tracked in real-time dashboards.
Yes. We implement data retention policies, user consent flows, right-to-deletion, and data encryption. Conversation logs are stored securely with access controls.
Yes. We audit current performance, identify gaps in intent coverage, improve NLU accuracy, add integrations, and optimise conversation flows for better resolution rates.
Rule-based bots follow fixed decision trees — predictable but limited. AI bots understand natural language and handle variations. We often combine both for reliability with flexibility.