Effective Date: 01-04-2000
Company Name: Sologenx Private Limited ("Sologenx", "we", "our", or "us")
Registered Office: 270 Goyal Nagar, Indore 452016, Madhya Pradesh India
Mobile: +91-98260-75185
Email: support@sologenx.com
Website: https://sologenx.com

Sologenx Private Limited is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with us, whether through our website, services, or while using any of our software solutions.

1. Information We Collect

We collect information in several ways, including:

1.1. Information You Provide Directly

• Full name, email address, phone number, company name, job title.

• Billing and payment details.

• Messages, requests, or support tickets you submit.

1.2. Information Collected Automatically

• IP address, browser type, operating system.

• Cookies and usage data (pages visited, time spent, etc.).

• Device and log information when you access our services.

1.3. Third-Party Integrations

If you link or interact with third-party services (e.g., Google, GitHub, Slack), we may receive information such as your username, email, or profile picture from those platforms.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services.

• To personalize user experience and offer tailored content.

• To process transactions and send invoices or receipts.

• To communicate with you about updates, offers, or support.

• To detect and prevent fraud or unauthorized access.

• To comply with legal obligations.

3. Sharing and Disclosure of Information

We do not sell your personal data. However, we may share your information with:

• Service Providers: Third-party vendors (e.g., payment gateways, cloud providers) who assist in operating our services.

• Legal Compliance: If required by law or legal process.

• Business Transfers: In case of a merger, acquisition, or asset sale.

All third parties are obligated to maintain the confidentiality and security of your data.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Analyze site traffic and user behavior.

• Remember user preferences and sessions.

• Enable essential website functionality.

You may choose to disable cookies through your browser settings, though doing so may limit certain features of our services.

5. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, loss, or misuse, including:

• Data encryption (in transit and at rest)

• Secure access controls

• Regular vulnerability assessments

6. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill the purposes for which it was collected.

• Comply with our legal obligations.

• Enforce our agreements.

Data may be anonymized for analytics and retained indefinitely in such a form.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Right to access your personal data.

• Right to correct or update inaccurate information.

• Right to request deletion of your data.

• Right to object or restrict certain processing.

• Right to data portability.

• Right to withdraw consent (where applicable).

To exercise any of these rights, contact us at [Insert Contact Email].

8. Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.

9. International Transfers

If you are located outside India, your information may be transferred to and processed in India or other countries where our servers or service providers are located. We ensure adequate protection through data processing agreements and compliance with applicable laws.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of material changes through our website or via email. Continued use of our services indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Company Name: Sologenx Private Limited ("Sologenx", "we", "our", or "us")
Registered Office: 270 Goyal Nagar, Indore 452016, Madhya Pradesh India
Mobile: +91-98260-75185
Email: support@sologenx.com
Website: https://sologenx.com